AGREEMENT 

I will provide legal services to you in accordance with our initial discussion.

INSTRUCTIONS

You instruct me to act as your lawyer generally as set out in this Agreement for Legal Services.

PROFESSIONAL INDEMNITY ARRANGEMENTS

I hold indemnity insurance that meets the minimum standards specified by the Law Society.

LAWYERS' FIDELITY FUND

The Law Society maintains the Lawyers' Fidelity Fund for the purpose of providing clients of lawyers with protection against pecuniary loss arising from theft by lawyers. The maximum amount payable by the Fidelity Fund by way of compensation to an individual claimant is limited to $100,000. Except in certain circumstances specified in the Lawyers and Conveyancers Act 2006, the Fidelity Fund does not cover a client for any loss relating to money that a lawyer is instructed to invest on behalf of the client.

COMPLAINTS PROCEDURE

I have a complaints procedure. Any complaint you have about my dealings with you must be made initially to myself. I then undertake to discuss the complaint in detail with you at the earliest opportunity.

If you are dissatisfied with the outcome of the initial discussion, then you must write to the Legal Chambers from which I work (Southern Chambers) setting out your complaint and reasons for dissatisfaction, as well as your reasoned proposal for resolution of the complaint.

On receipt of a written complaint one of the senior Barristers from Southern Chambers will contact you and arrange a convenient time to meet and resolve the matter.

If you are unsatisfied with the result of our complaint procedures, then you have the right to lodge a written complaint with the New Zealand Law Society’s complaints service – details of which are available on www.adls.org.nz.